Forcura Case info that shows up in HCHB attachments The Forcura Case Name = HCHB attachment File Name. The FIRST/OLDEST Forcura Case Comment = HCHB and Pointcare attachment Comment. We can take advantage of this to help both office and field staff ...
Here's a video (about an hour and 20 minutes) from June 2021 that Forcura provided for a new branch as an intro to Forcura: Intro to Forcura training video
Branch Administrators, DPSs, BOMs, and Superusers have "site manager" access in Forcura, which allows them to create new users. See this Forcura-made guide for details: Adding and managing users in Forcura