Citrix - Citrix Light and Citrix Workspace app info

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• Installing Citrix for HCHB

  HCHB/R2 Citrix Access – (Note: You may need your Superuser’s password or IT’s help to install Citrix) Open a web page and go to downloads.hchb.com On the bottom row, click the link for Office User Downloads Then click the top link for Get the latest ...

• Citrix - How to reset a Citrix session for HCHB on your own

  IF HCHB opens up to the same frozen windows each time you log in, or the R2 load bar loads but R2 doesn't actually launch, try resetting your Citrix session. To reset a Citrix Session in HCHB: 1. Close out of HCHB 2. Close out of your internet ...

• Citrix - If HCHB R2 won't open, try this

  If you know that Citrix Workspace is already installed on your computer, but when you click on the HCHB R2 icon, HCHB doesn't open, click the link and follow the steps in the associated document. Link here: If R2 doesn't open the first time, what to ...

• Manuals - HCHB Manuals and workflow documents

  HCHB Manuals and Workflow documents (These can also be found in the HCHB Customer Experience Portal)

• Frozen/black HCHB windows or "No worker record exists..." error? Citrix display setting fix

  If HCHB opens to frozen windows, or black windows/boxes appear, or it doesn't recognize your clicks OR If you are getting the error message, "No Worker Record Exists for your login name" and you are sure that you have your username correct Try these ...