Clinician Satisfaction Dashboard in HCHB Analytics
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Intro to HCHB Analytics
WHAT: HCHB Analytics is a great place to view and filter data in a visual way, using bar graphs, line graphs, pie charts, etc. HCHB Analytics might have the data you need if you can't find a report in HCHB that fits your needs. WHERE: Link to ...
Manuals - HCHB Manuals and workflow documents
HCHB Manuals and Workflow documents (These can also be found in the HCHB Customer Experience Portal)
Worker dashboard and Time Tracker in Pointcare
Link to a HCHB Power Point file that covers the worker dashboard and time tracker here: Worker dashboard and time tracker
Pointcare - Wednesday Maintenance
Each Wednesday, all Pointcare users need to update the app, run a selective refresh, and synchronize to keep the app and its forms, assessments, providers, etc. current. Completing these simple steps each week will also fix glitches as HCHB updates ...
Accessing and using HCHB's Customer Experience Portal (CEP)
HCHB posts their manuals, solutions, feature overviews, webinars, etc. in their Customer Experience Portal. Click this link to learn how to access and use it: Using HCHB's CEP