Branch Administrators, DPSs, BOMs, and Superusers have "site manager" access in Forcura, which allows them to create new users. See this Forcura-made guide for details: Adding and managing users in Forcura
FIRST: MAKE SURE DIRECT CONNECT IS OPEN If you've already configured Direct Connect, but it's not working, it could be that the app just isn't open. To make sure it is open, follow this path in the file explorer and double click it to open it: This ...
Here's a video (about an hour and 20 minutes) from June 2021 that Forcura provided for a new branch as an intro to Forcura: Intro to Forcura training video