Superusers - How to add a new provider or facility in HCHB

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  We are reassigning this task to Intake, effective 5.24.24. Here's an explanation of the task and how Intake should approach it. Physician PECOS verification task reassignment This task is currently assigned to the BILLING SPECIALIST role at the ...

• Manuals - HCHB Manuals and workflow documents

  HCHB Manuals and Workflow documents (These can also be found in the HCHB Customer Experience Portal)

• Marketing - How to reassign Referral Sources from one Admission Coordinator to another in bulk

  Marketers are set up as "admission coordinators" in HCHB. They can be assigned to referral sources (physician offices or facilities) once they're set up as an AC. Sometimes when you hire a new AC or change their territories, you need to move a bunch ...

• New Online Learning Hub (OLH) info for Superusers and HR

  New Online Learning Hub info The OLH will be moving to a new website this week. The old site will remain active until April of 2024, but we encourage your team to start using the new site right away. New website: www.hchb-olh.com New App? There is no ...

• Superusers - Superuser Training Guides

  Here is the training material that the I.T. Team goes over with new Superusers. This info can be helpful to ANY user at Signature though - whether they are new or just need a refresher on things - so all are welcome to view and use these guides. SU ...