Episode Management - How to delete a duplicate HCHB patient or episode

• Related Articles

• Manuals - HCHB Manuals and workflow documents

  HCHB Manuals and Workflow documents (These can also be found in the HCHB Customer Experience Portal)

• Episode Management - Undo Discharge Feature in HCHB

  Superusers have the ability to use this feature in HCHB. Link here: Undo discharge feature

• Patient Goals explained

  Learn the difference between Patient goals, Pathway goals, and Therapy goals. Link here: Patient Goals explained

• Payors - HCHB Payor realignment resource

  To find out whether you should DC & READMIT at the next visit, or complete a PAYOR REALIGNMENT, click this link to see the Home Health Realignment Resource. It is also attached to this KB.

• Installing Citrix for HCHB

  HCHB/R2 Citrix Access – (Note: You may need your Superuser’s password or IT’s help to install Citrix) Open a web page and go to downloads.hchb.com On the bottom row, click the link for Office User Downloads Then click the top link for Get the latest ...