On-Call - How to schedule out a PRN visit - a guide for triage / on-call

• Related Articles

• Manuals - HCHB Manuals and workflow documents

  HCHB Manuals and Workflow documents (These can also be found in the HCHB Customer Experience Portal)

• On-Call - Intake and orders guide for triage / on-call

  Link here: Intake and Orders training for Triage

• Visits - Editing visits/service codes in the scheduling console

  Link here: Editing visits in the scheduling console

• Visits - Visit statuses (good to know for schedulers)

  Link here: Visit Statuses

• NVAs - NVA explanations and when to use them

  Screenshots here. There is also a PDF attached below.