HCHB/R2 Citrix Access – (Note: You may need your Superuser’s password or IT’s help to install Citrix)

1. Open a web page and go to downloads.hchb.com
   
2. On the bottom row, click the link for Office User Downloads
   
3. Then click the top link for Get the latest Citrix Workspace App
   
4. When the download is finished, open your Downloads folder to find the file
   
5. Right-click and select Run as Administrator
   
This is where you may need assistance from your Superuser or IT
6. On the Welcome to Citrix Workspace window, click Start
   
7. Accept the agreement and select Next
   
8. Click Install on the next window, without checking the box on the screen
   
9. After it is done installing, select Finish
   
Do not select Add Email or Login (we don't have Citrix accounts; we have HCHB accounts)
10. Go to a webpage and go to HCHB, login as usual
    
11. Select the gear icon in the top right and choose Account Settings
    
12. Click Change Citrix Workspace App
    
13. Then select Detect Citrix Workspace app
    
14. A pop-up might ask if you want to launch Citrix, check the box to say Always Launch Citrix, then open Citrix
    
15. If a pop-up doesn’t appear, select Already Installed, then launch HCHB like normal