Installing Citrix for HCHB
HCHB/R2 Citrix Access – (Note:
You may need your Superuser’s password or IT’s help to install Citrix)
- Open a web page and go to downloads.hchb.com
- On the bottom row, click the link for Office
User Downloads
- Then click the top link for Get the latest
Citrix Workspace App
- When the download is finished, open your Downloads folder to find the file
- Right-click and select Run as Administrator
- On the Welcome to Citrix Workspace window, click Start
- Accept the agreement and select Next
- Click Install on the next window, without
checking the box on the screen
- After it is done installing, select Finish
- Go to a webpage and go to HCHB, login as usual
- Select the gear icon in the top right and choose Account Settings
- Click Change Citrix Workspace App
- Then select Detect Citrix Workspace app
- A pop-up might ask if you want to launch Citrix,
check the box to say Always Launch Citrix, then open Citrix
- If a pop-up doesn’t appear, select Already
Installed, then launch HCHB like normal
This is where you may need assistance from your Superuser or IT
Do not select Add Email or Login (we don't have Citrix accounts; we have HCHB accounts)Related Articles
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