Manage Call Forwarding on Verizon Phones

Manage Call Forwarding on Verizon Phones

How do I forward calls?

To turn on Call Forwarding from your mobile phone, call *72 + the 10-digit number that you want to forward your calls to (e.g., *72-908-123-4567).

Note: To forward only the calls you don't answer on your mobile phone, call *71 + the 10-digit number.



How do I stop forwarding calls?

To turn off Call Forwarding from your mobile phone, call *73. You should hear a confirmation tone or message that may sound like a busy signal to let you know Call Forwarding has been turned off.



Can I forward my calls if I don't have my phone with me?

No, you can't manage Call Forwarding without using your mobile phone. If you need to forward or un-forward calls without having the phone, submit a Zoho ticket to request we change it from the Verizon portal.


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