Visits - Phone call service codes for HH

In January 2023, we built some new service codes for HH phone calls.  Click here for more info on why we built these, how to use them, some restrictions on when they can be plotted and scheduled, and how to capture paid time with an NVA.  

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• Service Codes - HCHB service code cheat sheet

  This is a good cheat sheet for new schedulers. Click here to see what each service code and buddy code is used for in HH and HOS.

• Visits - Editing visits/service codes in the scheduling console

  Link here: Editing visits in the scheduling console

• Home Health Pointcare Quick Reference Guides from the OLH

  These are the HH Pointcare QRGs from the OLH

• 66 and 44 service codes are setup as NOT payable. Use NVA to capture time instead.

  Due to several payroll issues that occurred from fixing billing issues related to 66 and 44 service codes (deleting these from one period and redocumenting in another, for example), effective 4/28/2020, we made the following changes: SERVICE CODES: ...

• How to reschedule your own visits with the "rapid reschedule" feature in Pointcare

  Clinicians can reschedule their own visits without the need of a scheduler using the "rapid reschedule" feature in Pointcare. Briefly, all you need to do is reschedule your visit(s), then synchronize 2 times. That's it! See this link for more ...