Time Tracker Review
Summary Screen: Each color
indicates a different status for Visit or Non-Visit (NVA) times.
Black – All visits
for the day have been processed and all NVA has been approved
Blue – Some visits
or NVA have not been sync’d back to the office
Red – There is a visit or NVA that has
been sync’d, but not processed (in Almost Complete status or NVA has been Sync’d
but not approved)
Time Tracker:
Allows a worker
to see their time allocation broken down daily by activity type
Visit here for a full list of
each column and what it includes: LINK
How To Get There:
From the
rolling calendar, tap Menu > Agent > Time Tracker
Drill Down for Details: Tap
a date on the left to see the details of that day
When viewing details for a day,
tapping on the Type column provides links to add Non-Visit Activity and
Coordination Notes
Two additional KB articles about Time Tracker that are very helpful - Related Articles
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