What to do with a spam or phishing email

You received an email that looks suspicious, now what?

When you see something that looks a little suspicious, please submit a Zoho ticket with a screenshot of the email. Choose the layout "Security Issue".

Do NOT forward the email on. That can cause our emails to become leaked, but it also increases the likelihood of us clicking on a virus as well.

After sending us the ticket, please delete the email without clicking on anything. We will block the sender from sending spam to any other Signature employee's

• Related Articles

• Email security basics

  ***Our company and clients security is in your hands. Be vigilant and report any suspicious emails to IT and we'll use our resources to help verify it for you. As a medical organization, we are a big target that nefarious people are and will attempt ...

• How to spot a phishing or spam email

• How to take a screenshot - Laptop & Cellphone

  Laptop - Windows has built in screenshot tools. There are two: Snipping Tool & Snip & Sketch Snipping Tool - Click the start button and search for "Snipping". Clicking New let's you draw a square over the area you want to take a screenshot of. It ...

• How to release quarantined emails (Outlook)

  **If you need any help identifying whether an email is nefarious or not, please read this article. 1. Start by opening your internet browser and going to https://security.microsoft.com 2. Log into your Outlook account if prompted. 3. Now that you are ...

• How to edit an email group

  First, click on the Group you want to edit, in the Outlook app Now, navigate to 'Group Settings' and click 'Edit Group.' On the next page, you can add or remove users, name the group, or delete the group. Once done, make sure to hit 'OK' to save ...