FAQ from field staff (made by HCHB)
Related Articles
Manuals - HCHB Manuals and workflow documents
HCHB Manuals and Workflow documents (These can also be found in the HCHB Customer Experience Portal)
Hospice Pointcare Quick Reference Guides from the OLH
These are the QRGs from the OLH.
Pointcare - Wednesday Maintenance
Each Wednesday, all Pointcare users need to update the app, run a selective refresh, and synchronize to keep the app and its forms, assessments, providers, etc. current. Completing these simple steps each week will also fix glitches as HCHB updates ...
Clinician Satisfaction Dashboard in HCHB Analytics
Link to info about this dashboard that was created July 2022 by HCHB: Clinician Satisfaction Dashboard
Accessing and using HCHB's Customer Experience Portal (CEP)
HCHB posts their manuals, solutions, feature overviews, webinars, etc. in their Customer Experience Portal. Click this link to learn how to access and use it: Using HCHB's CEP