To find out whether you should DC & READMIT at the next visit, or complete a PAYOR REALIGNMENT, click this link to see the Home Health Realignment Resource. It is also attached to this KB.
This was created to help those new to the insurance world with getting an idea of what common insurance ID numbers look like for each payor source. There is a screenshot below and a PDF version here.
If HCHB opens to frozen windows, or black windows/boxes appear, or it doesn't recognize your clicks OR If you are getting the error message, "No Worker Record Exists for your login name" and you are sure that you have your username correct Try these ...
HCHB/R2 Citrix Access – (Note: You may need your Superuser’s password or IT’s help to install Citrix) Open a web page and go to downloads.hchb.com On the bottom row, click the link for Office User Downloads Then click the top link for Get the latest ...
Home Health Clinical Managers have the ability to reset some SOC and Recert workflow. Here are 3 resources related to this feature. Link 1: Reset workflow guide for HH CMs Link 2: OASIS status guide Link 3: Video demo of resetting workflow