Forcura
Forcura Overview - PDF used along with 1/30/24 presentation
PDF attached
How to search another user's drive in Forcura
Preventing duplicate episodes in HCHB, Forcura referral packets, and the Review External Referral Request Workflow task
Preventing duplicate episodes in HCHB, Forcura referral packets, and the Review External Referral Request Workflow task
Direct Connect not working? Troubleshooting and configuration steps
FIRST: MAKE SURE DIRECT CONNECT IS OPEN If you've already configured Direct Connect, but it's not working, it could be that the app just isn't open. To make sure it is open, follow this path in the file explorer and double click it to open it: This ...
Intro to Forcura training video
Here's a video (about an hour and 20 minutes) from June 2021 that Forcura provided for a new branch as an intro to Forcura: Intro to Forcura training video
Forcura case info that transfers to HCHB and Pointcare
Forcura Case info that shows up in HCHB attachments The Forcura Case Name = HCHB attachment File Name. The FIRST/OLDEST Forcura Case Comment = HCHB and Pointcare attachment Comment. We can take advantage of this to help both office and field staff ...
Attach doc to an existing case and combine feature in Forcura
Here is a Forcura-made guide that covers 2 features: attaching to an existing case, and combining: Attach to existing case and combine
Adding and managing users in Forcura
Branch Administrators, DPSs, BOMs, and Superusers have "site manager" access in Forcura, which allows them to create new users. See this Forcura-made guide for details: Adding and managing users in Forcura
Adding a custom search card and creating custom searches in Forcura
Link here: Adding a custom search card and creating custom searches in Forcura