Home Health Clinical Managers have the ability to reset some SOC and Recert workflow. Here are 3 resources related to this feature. Link 1: Reset workflow guide for HH CMs Link 2: OASIS status guide Link 3: Video demo of resetting workflow
If you know that Citrix Workspace is already installed on your computer, but when you click on the HCHB R2 icon, HCHB doesn't open, click the link and follow the steps in the associated document. Link here: If R2 doesn't open the first time, what to ...
Superusers are the primary role to add these to R2, but we have also given Intake the ability to do this in a pinch. How to add a physician v5 How to add facilities in R2
When a user gets this error after attempting to log into HCHB R2, if closing and reopening the browser doesn't help, have them clear their browser history and cache. To do this in Chrome, 1. Click the 3 dots in the top right corner > Settings 2. ...